Why is Kindness important in Business?
Firstly, let’s unpack the meaning of kindness. The Collins English Dictionary defines kindness as ‘the quality of being gentle, caring, and helpful’, Wikipedia describes kindness as a ‘type of behaviour marked by acts of generosity, consideration, or concern for others, without expecting praise or reward’. Some other, oft-used synonyms include altruism, decency, hospitality, humanity,…
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